If locked out of the tenantadmin/evadmin accounts with no way to recover via email, the mySQL database can be modified:
[root@ev15 ~]# docker exec -t -i b80da5f0b7a6 /bin/bashroot@b80da5f0b7a6:/# mysql -uedgeviewWelcome to the MySQL monitor. Commands end with ; or \g.Your MySQL connection id is 15571Server version: 5.6.39-log MySQL Community Server (GPL)Copyright (c) 2000, 2018, Oracle and/or its affiliates. All rights reserved.Oracle is a registered trademark of Oracle Corporation and/or itsaffiliates. Other names may be trademarks of their respectiveowners.Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.mysql> SHOW databases;+--------------------+| Database |+--------------------+| information_schema || edgewater |+--------------------+2 rows in set (0.00 sec)mysql> USE edgewaterDatabase changedmysql> SELECT * from users \G;*************************** 1. row *************************** id: 1 name: evadmin full_name: ECG NSOC password: 804FA55325B53D69E3637F98DC23BB6B user_type: EVAdmin level: 0 notify: 0 email: nsoc@e-c-group.com trap1: NULL community1: NULL trap2: NULL community2: NULL contactemail: NULL contactphone: info: NULLpassword_expires: 2018-11-19 preference: {"roleDismissedOverview":"true"} create_time: 2018-05-14 13:32:21last_update_time: 2018-08-21 18:46:00 create_user: NULLlast_update_user: NULLlast_active_time: 2018-08-21 18:46:00mysql> UPDATE users SET email = 'email address' where id = 1;