{{inwork}}
==Configure Polycom Phone for USB Call Recording==
====Configure Phone Settings====
#Ensure the %BWMACADDRESS%-license.cfg file is uploaded for the file Identity/Device Profile Type.
##If this has not been completed, see Tier 3 or higher tech for assistance.
##Navigate in BroadWorks to System level, Resources > Identity/Device Profile Types for the model of phone you want to apply this feature, select Edit
##Select Files and Authentication
##You should see the File Format %BWMACADDRESS%-license.cfg
###If the file exists, skip to Step 2
###If not Add and configure this file as shown below.
#Navigate in BroadWorks to the user and device you want to apply the license to.
##Select Addresses > Configure Identity/Device Profile > Files > then Edit on the %BWMACADDRESS%-license.cfg file format.
##Select Assign File > Custom radio button.
##Download 000000000000-license.cfg file
##Select Choose File > select file downloaded in step 2.c. above.
##Select Apply button
#Rebuild the files
#A reboot of the phone (either from the "reset the phones" link in the Broadworks device profile screen or an end-user initiated reboot) should cause the phone to pickup this new license file.
#See link below on how to use USB Call Recorder https://drive.google.com/a/e-c-group.com/file/d/0B8u4Ux5MFPpkS1JpQ3pmS2xTQTQ/view?usp=sharing